DATA PROTECTION NOTICE

This Data Protection Notice (“Notice”) sets out the basis which www.nimbusbrew.sg (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

We may revise this Notice from time to time without any prior notice to keep up with changes in regulations, so please do check back here for the latest prevailing version applicable.

By subscribing for, purchasing or using any of our products, services or campaigns or submitting information to or otherwise communicating with us (through email, by telephone, via our website or otherwise), you agree and consent to us collecting, using and disclosing your Personal Data in accordance with this policy.

PERSONAL DATA

1. As used in this Notice:

• “Customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and

• “Personal Data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name and identification information such as your NRIC number, contact information such as your address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information, employment information and financial information such as credit card numbers, debit card numbers or bank account information.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

3. Depending on the nature of your interaction with us, Personal Data collected from you may include the following:

• Name, title;

• Gender;

• Date of birth;

• Personal identification information and/or passport number;

• Residential address;

• Telephone number;

• Email address and online passwords;

• Financial information, such as credit card numbers, debit card numbers;

• Records of communication with nimbusbrew.sg;

• Website usage information.

4. We may collect your Personal Data:

• When you order or purchase products or services from us;

• When you post feedbacks, reviews and interact with us through email, by telephone, via our website or otherwise;

• When you use our services including registration of online account with us;

• When you requested to be contacted via subscriptions, email;

• When you respond to us through our promotions, campaigns, or other initiatives;

• When you visit our website;

• When you submit your Personal Data to us for any reasons; and/or

• When we collect your Personal Data by other lawful means in accordance with PDPA.

5. We may use Personal Data for any or all of the following purposes:

• Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

• Verifying your identity;

• Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

• Managing your relationship with us;

• Sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, luck draws, membership and rewards schemes and other promotions;

• Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

• Any other purposes for which you have provided the information;

• Transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and

• Any other incidental business purposes related to or in connection with the above.

6. We may disclose your Personal Data:

• Where sure disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or

• To third party service providers, agents, and other organisations we have engaged to perform any of the functions listed in clause 5 above for us.

7. The purposes listed in the above clauses (clauses 3 to 6) may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

8. We only collects, uses, and discloses Personal Data with an individual’s consents or deemed consent or as otherwise permitted under the PDPA or other applicable laws and regulations.

9. In providing any Personal Data to us voluntarily by you directly, or via a third party who has been duly authorised by you to disclose your personal data to us, you warrant and represent to us that the Personal Data disclosed to us is accurate and complete.

10. You should consult your parent or guardian before giving us your Personal Data if you are under the age of eighteen (18).

WITHDRAWAL OF CONSENT

11. The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is being withdrawn by you in writing to our Privacy Officer at hello@nimbusbrew.sg. You may also withdraw your consent for specific forms of communication via the unsubscribe options as stated on our email or other marketing messages.

12. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed. In general, we shall seek to process your request within ten (10) business days of receiving it.

13. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 11 above.

14. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

PROTECTION OF PERSONAL DATA

15. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
16. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

RENTENTION OF PERSONAL DATA

17. We will retain your Personal Data for as long as you purchase or use our products or services and such data is necessarily required or relevant for business or legal purposes.
18. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

USING OUR WEBSITE

19. As with most websites, when you visit the Perk Coffee website, we may record anonymous information such as IP addresses (where not used to identify a specific individual), time, date, referring URL, pages accessed and documents downloaded, duration of stay or use, type of browser and operating system. Such information is usually collected on an aggregate and anonymous basis.

20. We also use “cookies”, which are small files that stay on your computer until, depending on whether they are sessional or persistent cookies, you turn your computer off or they expire. Cookies may collect and store your Personal Data. You may adjust your internet browser to disable cookies. If cookies are disabled, you may still use our website but may be limited in the use of some of the features.

21. By accessing and using our website and services, you consent to the storage of cookies, other local storage technologies, beacons, and other information on your devices. You also consent to the access of such cookies, local storage technologies, beacons and information by us or our representatives or agents.

22. Our website and/or services may contain links to or from third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by such third-party websites or other services. We therefore encourage you to exercise caution and review the privacy statements applicable to such websites and services. To the fullest extent permitted under laws, we cannot be responsible for a third party’s acts, omissions, data policies or their use of cookies, or the content or security of any third-party websites, even if linked to our website. Any such liability is expressly disclaimed and excluded.

CONTACT INFORMATION

23. Should you have any queries or concerns about our privacy policy, please do not hesitate to contact us at:

NimbusBrew’s Privacy Officer

Email: hello@nimbusbrew.sg